Tag: Customer Loyalty

Strategy to Create a Great Customer Experience

Customer Experience (CX) CX – or Customer Experience – is how your customers feel about their overall experience with your company. Great customer experience involves the whole customer journey and how... Read More

How to Measure Net Promoter Score?

Net Promoter Score or NPS is a single question that will help measure the complete customer experience and the loyalty of the customer towards the brand as well. The goal... Read More